Introduction
Good decisions depend on good information. Here you can find answers about appointments, insurance, self-pay fees and how private and NHS care can work together.
Appointments and support
A first appointment is up to 60 minutes, allowing time to understand your symptoms, medical history and previous investigations. Follow-up appointments are up to 30 minutes, or up to 40 minutes when an echocardiogram is needed.
A chaperone will be offered when appropriate. You are also welcome to ask questions about this, or to let the clinic team know about any practical support that would help you feel comfortable.
Key points
- Transparent information before you commit to a plan.
- Straightforward guidance for self-pay and insured patients.
- Support for second opinions and shared care.
Patient note
It is helpful to understand practical matters early, including appointments, fees and the options for private or NHS care.
Questions about your care
What should I bring to an appointment? How will fees be explained? Can I use private and NHS care together?
FAQ
Do you see insured and self-pay patients?
Yes. Please contact the clinic team with your insurer details or self-pay query before booking.
Can I request a second opinion?
Yes. A heart rhythm second opinion can help clarify a diagnosis or treatment decision. International patients can also seek an opinion, with remote review where clinically appropriate.
Can I bring someone with me?
Yes. You are welcome to bring a family member or friend if this would be helpful. A chaperone will be offered where appropriate.
Who can I contact about practical arrangements?
Kayley Gaul, the secretary, can help with appointment questions on 01865 410474 or kayley@oxfordheartclinic.com.